WORRY-FREE SUPPORT FOR WORKSTATIONS
Stay focused on your company's core business and use IT Company's Worry-free Support solution for workstations and servers. Worry-free Support ensures proactive management of your IT. Our proactive client automatically sends information about your IT system's current health status to IT Company.
If you choose Worry-free support solutions, you can choose between three operating agreements:
Bronze, Silver or Gold:
Worry-Free Bronze Support
If you choose Worry-free – Bronze Support.
IT Company includes an Antivirus and update agent, to make sure your Workstations are always updated.
-
Antivirus solution
-
Update agent
-
Monitoring
-
Log and output
-
Performance monitoring
-
Automatic Windows update
Worry-Free Silver Support
If you choose Worry-free – Silver Support.
IT Company includes an Antivirus and a proactive agent. We support all your associated workstations with phone support. New and reinstallation of computers are included in the price.
-
Antivirus solution
-
Update agent
-
Monitoring
-
Log and output
-
Performance monitoring
-
Automatic Windows update
-
Proactive client
-
User / Phone Support
-
New installation of workstations
-
Re-installation of workstations
-
Customizing the rules in the firewall
-
Monitoring Servers
-
Creating users and groups
-
Daily backup check
Worry-Free Gold Support
If you choose Worry-free – Gold Support.
IT Company includes an Antivirus and a proactive agent. We support all your associated workstations with phone and on-site support. New and reinstallation of computers are included in the price.
-
Antivirus solution
-
Update agent
-
Monitoring
-
Log and output
-
Performance monitoring
-
Automatic Windows update
-
Proactive client
-
User / Phone Support
-
New installation of workstations
-
Re-installation of workstations
-
Customizing the rules in the firewall
-
Monitoring Servers
-
Creating users and groups
-
Daily backup check
-
Monthly backup / restore check
